Hi everyone! Sometimes the simplest decisions require some advice! We send several emails out to our distributors from our channel programs manager. Lately, we have had people responding with "remove from mailing list". Because we are a small group, they then get forwarded to me. Depending on the reasoning, if provided, I grant their wishes. Unfortunately, it is a distraction to get several emails a day and act upon them. I'm hoping to show her how to do this herself since she manages the distribution list. So, if someone responds to an email with "remove from mailing list", what would you do:
- Remove from your database?
- Unsubscribe globally?
- Unsubscribe from that particular email group?
- Respond and ask them to update their preferences in the subscription center (and provide the link)?
While I realize the pros and cons of all options, I wanted to see what the majority of my fellow Eloquans thought!