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Re: Awaiting action step in campaign canvas

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Hi Hannah, is this at a decision step? If so, then the awaiting action is where the decision is waiting for either the contact to do something to trigger the yes path, or for the evaluation period to elapse. The green number is the number of contacts waiting at that step - an email will show the excludes, a wait - the number waiting until the time passes, etc.

Hopes this makes sense.

Rob


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