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Re: Anyone every get calls backlogged in pending queue?

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We have an open case and have it escalated as well.  Still waiting for a response back as to what is going on. We are not a big shop, and rarely have more than a couple hundred synch activities pending at any given time, but I have at least 3x4 times a day where my queue is backed up by more than an hour.  In a world that we live in, where speed is crucial to converting leads, this kind of delay is significant and business impacting.

 

I would also encourage you to escalate.


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