I'm looking for a way to change a contact's email address and preserve all their subscriptions. Here's what I've encountered:
- I go to Contacts > Contacts and open a contact record.
- In the Field Details tab, I change that contact's email address and click Update
- Next I go to the Preferences tab, and all groups show No Status, even those that the contact used to be Subscribed or Unsubscribed to.
Any suggestions on how I can change the email address and have all their subscription group reflect the preferences of their old email address?
-Jeff